Privacy Policy
Last updated: 11 May 2026
At Encore Partners Pty Ltd (referred to as "we", "our" or "us"), we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose and protect your personal data in compliance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). Please take the time to read this policy carefully to understand our practices regarding your personal information.
01Collection of Personal Information
We may collect personal information from you in various ways, including but not limited to:
- Information you provide when you engage our accounting and consulting services, such as your name, contact details, business information, financial details and taxation information.
- Information you provide through email or other forms of communication when seeking our services or making inquiries.
- Information obtained from other sources with your consent, such as third-party service providers, regulatory authorities or publicly available sources.
02Use of Personal Information
We will use your personal information for the following purposes:
- To provide you with accounting, taxation and other consulting services as requested.
- To communicate with you regarding our services, updates and other relevant information.
- To comply with our legal obligations, including tax reporting and record-keeping requirements.
- To improve and personalise our services based on your feedback and usage patterns.
- To manage and protect our business interests and maintain the security of our systems.
03Disclosure of Personal Information
We may share your personal information with the following parties for the purposes described above:
- Our team members and employees who need access to provide our services to you.
- Third-party service providers who assist us in operating our business and delivering services to you (such as IT service providers).
- Regulatory and government authorities to comply with legal obligations and requests.
- Other parties with your consent or as permitted by law.
04Data Security
We take appropriate measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure. These security measures include physical, technical and administrative safeguards.
05Overseas Data Transfers
We may store or process your personal information using cloud-based service providers whose servers are located outside Australia. Where this occurs, we take reasonable steps to ensure that any overseas recipient handles your information in a manner consistent with the Australian Privacy Principles, including by selecting reputable providers and entering into appropriate contractual arrangements.
06Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
07Cookies and Website Analytics
Our website may use cookies and similar technologies to support site functionality and to help us understand how visitors engage with the site. We do not use cookies to collect personally identifying information about you without your consent. You can disable cookies through your browser settings, although some features of the site may not function correctly if you do.
08Use of Artificial Intelligence
In the course of providing our services, we may use artificial intelligence and other automated tools to support tasks such as drafting, document review, analysis and meeting transcription. Where personal information is processed by these tools, we apply the same safeguards described in this Privacy Policy and ensure they are operated under appropriate confidentiality and security arrangements. We do not rely on automated decision-making for matters that may have a significant effect on you without appropriate human oversight.
09Access, Correction and Complaints
You have the right to access and correct your personal information held by us. If you wish to access or correct any personal information we hold about you, please contact us using the details below.
If you are dissatisfied with how we have handled a privacy matter, you may also make a complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
10Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The most recent version is available on our website or upon request.
11Contact Us
If you have any questions, concerns or requests related to this Privacy Policy or the handling of your personal information, please contact us at:
By engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and disclosure of your personal information as described.